“All in all it was a nice stay”

In the hotel everyone is kind and wonderful. The room is big and beautiful. It is very clean. In the room you get slippers, soap, brushes and everything else you might need. I think my main concern about the room was that you can't flush the toilet well. This was really a problem. Also there was... more

In the hotel everyone is kind and wonderful. The room is big and beautiful. It is very clean. In the room you get slippers, soap, brushes and everything else you might need. I think my main concern about the room was that you can't flush the toilet well. This was really a problem. Also there was a leaking in the toilet after showering. It is very difficult to figure out the AC control system. The breakfast generally was good, but there are no fruits offered except dates. The other BIG concern I had was the WiFi. I had to go to the reception twice to get it working. It was a general problem wherever I went. The elevator was strange, it stops halfway up the floor, so you have to carry your suitcase Very noisy outside at night, if the room faces the road then you won't be able to sleep!

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“Not Bad and not Too Good”

I stayed there for 10 days, not inside the hotel itself but in an aprtment attached to the hotel. The flat was good for family, two rooms and a hall. Breakfast is inculded . However, there are some problems with this hotel: first the area is troublesome, full of with beggars chasing you, second... more

I stayed there for 10 days, not inside the hotel itself but in an aprtment attached to the hotel. The flat was good for family, two rooms and a hall. Breakfast is inculded . However, there are some problems with this hotel: first the area is troublesome, full of with beggars chasing you, second, they don't clean the room although the cleaners watch you coming in and out of the room. Third, the maintence team in the hotel is hopeless, my TV channels disappeared suddenly and I called the reception several times, three men came and coudnot fix it. Very bad. Having said so, it is quite near the Zand shopping area.

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“Amazing Staff”

We checked in above hotel in 25th July and stayed there for two days. Our initial reaction to the hotel was not very good, despite having a great location we were put off by the poor quality of bedding, lack of iron and breakfast. However, it very quickly turned into our one of the best experienc... more

We checked in above hotel in 25th July and stayed there for two days. Our initial reaction to the hotel was not very good, despite having a great location we were put off by the poor quality of bedding, lack of iron and breakfast. However, it very quickly turned into our one of the best experience in Iran due to help and facilitation by front office. I would like to highlight especially an extra ordinary professional service and courtesy extended by Mz. Neshat at front office, who turned the Shiraz as one of the magical city for my entire family. She was at our back and call all the time and guided, helped facilitated and supported us with a smiling face and always went an extra mile. Kudos to her and entire staff for turning this ordinary hotel into extra ordinary.

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