“Overall we were very happy with our stay and would go again.”

This is a lovely hotel in the western suburbs of Palma. We stayed one night on a recent trip to the island and found the staff very helpful and the hotel very clean. Breakfast is basic,but as you would expect, whilst dinner was delicious and great value for money. The decor is classic 'Spanish' whi… more

This is a lovely hotel in the western suburbs of Palma. We stayed one night on a recent trip to the island and found the staff very helpful and the hotel very clean. Breakfast is basic,but as you would expect, whilst dinner was delicious and great value for money. The decor is classic 'Spanish' which was to our liking and we had a room overlooking the pool which was spacious and clean. Overall we were very happy with our stay and would go again.

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“Bad restaurant experience and not made to feel welcome”

Just come back from staying at the Araxa Hotel. Lovely location and room. We made the booking as part of a holiday package and made the mistake of booking half board without checking out the menu. The half board food is the set menu with very limited choice of dishes and not good value for money. T… more

Just come back from staying at the Araxa Hotel. Lovely location and room. We made the booking as part of a holiday package and made the mistake of booking half board without checking out the menu. The half board food is the set menu with very limited choice of dishes and not good value for money. They also have a main menu which is pay as you go. On the first night of our stay we said we would give the set menu a try. What came down as a starter was not the description on the menu. Tuna is not a vegetable. When we complained to the waiter no apology was forthcoming and we were directed to reception. We were first in the restaurant that night but were not made to feel welcome. Two other couples came in after us and were served before us. I said I was not happy but again told to go to reception with the complaint. What was on the set menu includes a drink but not if booked as part of a holiday package deal. This was not made clear to us when ordering our food or at reception when we first checked in. We did not use the half board for the rest of the week the menus were not inviting. Don't want to come across sexiest but the female very staff friendly but the male staff in the bar looked miserable.

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