“Pleasantly surprised”

We’re do I start. After reading some awful reviews I was pleasantly surprised Yes the hill to get to it is awful but take the left hill just out of the hotel and it’s easier plus takes you to the beach cove Hotel decors amazing all African themed. Check in quick, rooms available from 4 but they... more

We’re do I start. After reading some awful reviews I was pleasantly surprised Yes the hill to get to it is awful but take the left hill just out of the hotel and it’s easier plus takes you to the beach cove Hotel decors amazing all African themed. Check in quick, rooms available from 4 but they ring you if ready earlier. And you can start using facility’s as soon as you check in. Plus luggage room to use. Food there was plenty and of good choice, basics for the children chicken nuggets, chips, pasta and sauces Lifts yes a pain but you get used to them quickly. Or if on lower floor stairs easier. You need to pay 1 euro for cups when you get there but they give you a new one each time you get a drink and at the end of the holiday you get your money bk. Alain good site the measures are typical Spanish ones so watch out after a couple you can be tipsy. Drinks were all premium brands. entertainment team really good especially for the younger ages but teenagers could do archery, shooting, dart. One man I didn’t catch his name was amazing with the children and adults such enthusiasm even after a long day Yes the pool is freezing but you get used to it once you’re in. Slides are fast and did here a few people say the hot scrapes and bruises. Only down side yes the beds are made daily but the didn’t empty the bins and my daughter left a jumper on the bed which got picked up by cleaners with sheets. After many trips to the reception didn’t manage to get it bk. like most hotels you have good and bad staff but I can say I didn’t have a bad experience with any. My advice don’t listen to the bad reviews make your mind up for yourself when there. I joined the magic aqua rock Facebook page and that really helped with any questions I had before.

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“Great choice for a family holiday.”

Just back from a week’s holiday at this hotel, so let’s start with the positives. The rooms are plenty spacious and they have a fridge which is very handy. The shower is lovely, with 2 shower head options and the rooms are cleaned everyday. We slept very well. Each floor has a water cooler on it... more

Just back from a week’s holiday at this hotel, so let’s start with the positives. The rooms are plenty spacious and they have a fridge which is very handy. The shower is lovely, with 2 shower head options and the rooms are cleaned everyday. We slept very well. Each floor has a water cooler on it, which is also very handy. The hotel itself is kept very clean, inside and outside. The food is plentiful. There is no way anyone would go hungry, there’s plenty of choices, but the best bit is that in the entire week we were there, we never queued once, we were straight in. It’s very well organised at meal times. There are plenty of snack options during the day and plenty of places to get a drink. The pool area is much the same as anywhere when it comes to sun beds, but there are plenty of beds available, you just need to find somewhere to put it. Yes, the pool is cold when you first get in, but 5 seconds later, it’s lovely. It’s no more cold than getting in any other pool! The staff are friendly enough and the location is perfect as it’s just off the strip, so your not on top of the action. Now the negatives - the Hill! Walking up that every day was a killer, for us anyway, but we survived to tell the story lol.

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“Lovely holiday once you work out where everything is!”

We booked this through easyjet holidays mainly due to the closeness to the Levante beach and good range of facilities at the hotel. The hotel is up a bit of a steep hill but it's not as bad as people make out and you do get used to it. The beach is at the bottom of the hill (next to a McDonalds a... more

We booked this through easyjet holidays mainly due to the closeness to the Levante beach and good range of facilities at the hotel. The hotel is up a bit of a steep hill but it's not as bad as people make out and you do get used to it. The beach is at the bottom of the hill (next to a McDonalds and Burger King!). There are loads of 'beach shops' within a few minutes walk for cheap souvenirs and anything you might have forgotten! The hotel itself - the reception staff are a bit grumpy and expect you to know everything, which is odd as you do sometimes do have a question! The whole hotel complex is 'African themed' which we had no idea about before we booked. At first we thought it was a bit odd there was a fibreglass Rhino and realistic looking tiger in reception, but then as you go round, the theming is everywhere! The Reception is up a lot of stairs and is level -2, and all the main facilities are on levels -2, -1 and zero (pool, bars etc). Effectively the hotel is like a big office block with lots of lifts getting you around the various facilities. Some lifts didn't go down to -1 (main restaurant) or to the top (level 12 - adults only chill out zone with its own sunloungers, bar and panoramic view of the beach) which was ok once you worked it out. There were also a couple of glass lifts which are worth a ride just for the experience! If you have teenagers there is a very well appointed room full of video game consoles, virtual reality etc. The pool is open 10am until 7pm and is really effective at stopping people reserving sun loungers with towels because they close access to it until 9.55am each day. People do queue to reserve the ones they want nearest the pool, but they only tended to queue from 15 minutes before that. And if you weren't fussy about having loungers by the pool there were plenty of others elsewhere. The pool was good, cleaned every day, and has a swim up pool bar too. It also had a waterfall, jacuzzi seating and there were also several waterslides. There was also a giant screen so you could watch music videos, sport etc whilst around the pool. Your room key was on a computer chip cleverly attached to your all inclusive wristband, so never any need to carry (or lose) keys or money! The cleaners work hard and do a good job, towels are changed daily as long as you leave them in the bath to indicate you want new ones. You could literally go here and spend no extra money at all, so if you're on a budget its a great choice. We had a day out at Mundomar, the nearby dolphin and animal park, and the hotel provided us with free packed lunches, all we needed to get ourselves was a big bottle of drink. The best thing of all though was the entertainment! There is a small entertainments team but they work so hard and never stop! All day there are games to join in with like archery, shooting, golf etc and the entertainers make them so fun. In there evenings the safari bar is the main place, it's like a showbar with a stage and there is always kids party time/disco, then a show (singers and dancers), followed by either an audience game or another professional singer. One of the entertainers is a guy called Cobel and he is mister energy! He does all the party dances and the kids all love him, he is so much fun! There is also another bar called Mogambo (named in line with the African theming - but all the pictures on the walls were of London landmarks!!), which feels a bit like a conference/meeting room but always has great singers - the best ones were Tracey Reid (soul/reggae) who had everyone singing along, and also there was a one man Beatles show who was excellent. It's more of an adult evening vibe in the Mogambo bar, and karaoke follows late into the night. Knowing you are on all inclusive is great as the drinks can flow as much as you want! The poolside snack bar keeps you going between meals if you are peckish! There are ice creams in there too! The restaurants have a large choice of dishes to choose from, if you just want nuggets or burgers and chips they do that, but also spanish foods if you want to have a try, nice soups, tapas, roasted and fresh grilled meats, fresh salads and everything in between. I loved the authentic paella and the huge prawns! The desserts are superb, love the profiteroles and gateaux! The meal times are long so you can eat early or late and you will never go hungry but might add a few pounds! So overall, once you get your head around the African theming everywhere, and the layout of where the various facilities are on the different levels, then you will have a great holiday here!

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