“Convienient for a perfect holiday.”

Been home a week after 2 great weeks at this Hotel. The rooms are spacious and clean, though we did have 3 cockroaches on seperate occations, perhaps should have mentioned it to reception but it wasn't an issue to me. I thought the meals could have been better with perhaps freshly made omelettes ... more

Been home a week after 2 great weeks at this Hotel. The rooms are spacious and clean, though we did have 3 cockroaches on seperate occations, perhaps should have mentioned it to reception but it wasn't an issue to me. I thought the meals could have been better with perhaps freshly made omelettes at breakfast to go with the fried eggs and pancakes and more roasts for the evening meal. They did a roast pork one night and it was delicious and lovely crackling. The evening entertainment could have been better, especially weekends, though we did have 3 magicians who were very good. All the staff were friendly and worked very hard to keep everyone satisfied. The pools were great and the location is perfect for a beach day or pool day. We did visit Porta del Carmen shopping centre and also had a day at the zoo. Fantastic 2 weeks and would definately return, well done.

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“A week’s stay with a family of 9”

Hotel is in a lovely location for the beach and nearby shops, booking in was seamless, be aware most rooms are not available until 3pm but that’s due to an excellent checkout time of 12. It is a generally clean hotel throughout and rooms are serviced every day. To add a safe was 20 euro’s for the... more

Hotel is in a lovely location for the beach and nearby shops, booking in was seamless, be aware most rooms are not available until 3pm but that’s due to an excellent checkout time of 12. It is a generally clean hotel throughout and rooms are serviced every day. To add a safe was 20 euro’s for the week but 10 euro’s of that was just a deposit. We stayed in three separate rooms and we all found them perfectly comfortable but the bathrooms could do with a touch up in places. The air conditioning was fantastic and kept the room lovely and cool. We stayed all inclusive and enjoyed the food but a suggested improvement - perhaps each evening a separate food style would benefit the stay. Your food will never be piping hot due to the inclusive style. Breakfast was great with a fantastic selection and lunch was also good, my advice would be to add the breakfast cheese’s and ham’s at lunch too. Bar snacks were superb; burgers, hotdogs and chicken nuggets, the kids loved it (and perhaps I had a couple of bites myself) Drinks are served from 11am until midnight, but I never made it that far into the wee hours! Around four the hotel also puts out some cakes and sandwiches. Everyone I talked to staying at the hotel seemed to be really happy there and a couple were returning for the third time. It is a three star hotel but a good one and I think most families would really enjoy their stay here, we certainly did!

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“Nice hotel, fab location!”

Just back after a lovely trip here. We booked through Jet2. It's does list as Puerto Del Carmen but this is about 25min walk away. Floresta is right opposite Matagorda beach. Huge Spar right across from the entrance. A couple of bars and restaurants too. (Asian Home is a must!) A couple of min... more

Just back after a lovely trip here. We booked through Jet2. It's does list as Puerto Del Carmen but this is about 25min walk away. Floresta is right opposite Matagorda beach. Huge Spar right across from the entrance. A couple of bars and restaurants too. (Asian Home is a must!) A couple of minutes walk to lots more bars/eateries. Taxi rank outside. 10minute taxi from the airport. No more than 10-12 euros. We were downstairs in K103. Very close to reception and the seafront. (Room above us has a sea view whereas we had a garden/hedge/toad view) This room has some accessibility features so no bath, just a shower. Air con is good. TV channels in lots of languages (English channels did have an issue and cut out while we were there.) There was WiFi but we didn't find it to be very good. Air con good in living room. Ceiling fan was fine in bedroom. Sofa bed okay..pulled up and out to make a full double. Pillows a little flat. Rooms have been renovated previously but do need a touch up. Floor could have been cleaner, as all our socks ended up a bit dirty whilst we unpacked. Safe key can be hired from reception. Breakfast was fine, some hot English items, cereals, fruits, pancakes, churros, salads/cheeses/meats. Breakfast room did get very busy. An extra toasting rack would help with the queuing. Kiddie disco great. Good fun. The two staff (Minnie mouse and Mario/Luigi) did a great job with the kids. Starts at 8.30pm. Pools are nice. Good temperature (salt water though) Loungers do get busy..a few more parasols round the kids pool would help as some people reserved for hours on end. Pool bar snacks were fab. (Included for all inclusive but we paid about 15 euros for 5 items as b&b guests) Chicken nuggets, burger, hot dogs, toasties and fries. Cheap and cheerful. We would come back. Thanks!

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