“Good apartment in great location”

I was a little apprehensive after reading some of the negative reviews but I'm glad I booked. The staff were very friendly, especially the lady on reception and the two gentlemen in the restaurant. The apartment is very spacious and clean. Room looks like it has been refurbished recently. Sofa b... more

I was a little apprehensive after reading some of the negative reviews but I'm glad I booked. The staff were very friendly, especially the lady on reception and the two gentlemen in the restaurant. The apartment is very spacious and clean. Room looks like it has been refurbished recently. Sofa bed is a single with another pull out single bed underneath. Cleaners come in every day and empty the bins, replace towels, make the beds and sweep. Some reviews had said there was no kettle or hair dryer so I brought my own but in fact there is a hair dryer in the bathroom and a stove top kettle. Not loads of utensils and cooking equipment but enough for us. Very handy to have a fridge. Bathroom has a lock on the door (something a lot of hotels don't have), and basic toiletries - soap, shower gel and shampoo. Air con is key operated so can't be left on when you leave the room but I don't think that is a problem. Spacious balcony with table, four chairs and ash tray. Only English tv channels were news channels so might be worth taking a roku stick or similar if you want to watch tv. Beds were pretty comfy, and there were extra pillows and blankets in the wardrobe. Only downside to the room was that we were next to the lift, with the bedroom very close to the corridor so it could be quite noisy at night. The food was fine, there isn't a large selection but it was good. Breakfast had eggs, bacon, beans, sausages as well as bread, pastries, cereal, fruit etc. Dinners generally had two fish options, pizza, pasta, chips, at least one type of meat, as well as freshly cooked meat which changed each night, for example pork steaks, chicken burgers, turkey steaks... Better to go for food early as it can get busy as we found on the bank holiday. Drinks at the bar are very reasonably priced compared with some others. We didn't use the pool so cannot comment but also had the use of California facilities if we wanted to. Excellent location. Walking distance to Portaventura, around 20 minutes. Very close to the beach. Supermarket directly opposite with most things you would need and reasonable prices. Overall it's a nice spacious apartment in a good location, with good food and friendly staff. I would definitely recommend and would return if we are back in Salou.

less

“Nice stay”

We stayed a week at these apartments & was pleasantly surprised. Very clean & spacious in the heart of salou. Food was better than expected with a good variety & always warm the restaurant is very modern & relaxed. The pool is only small but you have access to the pool at california Gardens Hotel... more

We stayed a week at these apartments & was pleasantly surprised. Very clean & spacious in the heart of salou. Food was better than expected with a good variety & always warm the restaurant is very modern & relaxed. The pool is only small but you have access to the pool at california Gardens Hotel which is great & cheap drinks at the bar. Will definitely return nxt yest

less

“Would book again ”

Was very pleasantly surprised for the money paid. Booked a 1 bed, the apartment was huge, clean and well equipped. Fresh towels, beds made and bins emptied everyday . Very centrally located but not close enough to be bothered by noise. supermarket across rd if your self catering . Food was ok... more

Was very pleasantly surprised for the money paid. Booked a 1 bed, the apartment was huge, clean and well equipped. Fresh towels, beds made and bins emptied everyday . Very centrally located but not close enough to be bothered by noise. supermarket across rd if your self catering . Food was ok and que's weren't to long. Pool is small and mostly in shade all day but you can use sister hotel across road (busy road) which is better for kids .

less

“Great location, but wouldn't recommend the hotel to anyone ”

Very first evening since we arrived at the hotel and had dinner there, my son and daughter got poisoned with food. It took them the whole week to recover after that. We travelled a lot and stayed in many hotels but never ever had such a bad experience with food poison. We stayed on the first ... more

Very first evening since we arrived at the hotel and had dinner there, my son and daughter got poisoned with food. It took them the whole week to recover after that. We travelled a lot and stayed in many hotels but never ever had such a bad experience with food poison. We stayed on the first floor. The apartment was spacious but the furniture was very old. The sofa's cover was all in disgusting stains . We couldn't even sit on it. I mentioned it two staff members, and they changed it straight away. The bathroom wasn't clean very well, the toilet was full of hear around and stains. The kitchen was nice ,the only issue was the fridge. It was very old, rusty, full of ice and dirt inside. Our room was near the lifts, so the whole night, you can hear people going in and out, shouting and screaming while waiting for the lifts. I understand it,people are on holiday and having fun but if you've got younger children ask for the second floor or higher apartment. One night next were drinking in their room. Since 22.00 in the evening they started arguing, fighting and throwing glasses to the walls. My three kids were very scared and we couldn't sleep the whole night. At 4.00 in the morning I went downstairs to ask the hotel staff to stop this drunk people to make all this noise. One man from the staff came to speak to them but they didn't stopp. He said he can't do much about it. He told me he wrote the report to the manager about their behaviour, but the manager will be hear in the morning. Really? I asked him to call the police because it's not possible to stay next door and listen to their swearing and fighting, especially I've got small children. Unfortunately, they didn't do anything about it. That's absolutely not a safe hotel for families with young children.

less