Description
Facilities and services include reception open 24 hrs, a restaurant, a coffee bar, elevator, room service 24 hrs, concierge, laundry service (extra charge), several meeting rooms, currency exchange service and parking (extra charge). The rooms feature TV, telephone, air conditioning/heating (seasonal), wireless internet (extra charge), safety box (extra charge), hairdryer and a mini bar. Addres... more
There is a restaurant on the ground floor, serving an 'a la carte menu' and also where breakfast is served. There is a special room serving meals for groups. n
- Services
- 24-hour reception
- Breakfast room service
- Room service
- Luggage storage
- Safe
- Newspapers
- Car hire
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Security service
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Serviced office
- Conference centre
- Meeting rooms
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Very good
Based on 1347 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1347 TripAdvisor reviews
X
X9523FKterryb
Honolulu, Hawaii
14/05/2024
“Clarisa, Edwardo and all of the other staff made our visit extra special and memorable.”
Great breakfast ever day. Wonderful, helpful staff, especially Clarisa and Edwardo, who helped with specific arrangements we needed! All staff very helpful in ways that worked easily through our language barrier. A sure stop next visit. We visited Madrid 25 years ago - at that time customer s... more
D
david r
Liverpool, United Kingdom
26/03/2024
“Excellent Location”
Nice large room 516, good ac, clean bathroom. Staff are helpful, Cafe on ground floor was excellent for drinks and snacks, ordering a taxi was easy. Hotel is in great place for the Prado and Botanical gardens and hop on bus tours. Breakfast buffet looked good, we only had coffee as going to airpo... more
Z
Zain Y
25/04/2024
“Great location”
Positives Great location. 10 minute walk to Retiro Park, Atocha station and Menendez Pelayo Metro station. The bus stop is a short walk away. There are 2 convenience stores nearby for drinks and snacks as well as a cafe. Negatives The hotel does not have an iron in the room, they offer laundry a... more
N
np871
Ireland
01/05/2024
“Ok for city break”
Decent but basic hotel near enough (walking distance) to Atocha train station and many other tourist attractions. The lobby has no soul. I went to a friends hotel lobby and they had a lovely cafe and buzz about it and it was bright and airy. This hotel is a bit outdated I have to say. Rooms are ... more
S
Sugram
Wolverhampton, United Kingdom
15/10/2023
“Nice clean hotel”
The hotel itself was nice and clean and in a good location. The rooms were nice but the fridge was full of the hotel stuff, so if you took anything yourself you couldn’t put anything in it. The view from our room was the worse view I’ve ever had, we seemed to be in a small square with other rooms... more