“Great Service”

This was the last of the Abad Hotels that I enjoyed staying in recently while holidaying in Kerala. It's an older style facility, set behind the Abad Plaza Hotel. I was only there briefly for an overnight stay, but found the staff spoke good English & were welcoming & efficient. My room was very cl… more

This was the last of the Abad Hotels that I enjoyed staying in recently while holidaying in Kerala. It's an older style facility, set behind the Abad Plaza Hotel. I was only there briefly for an overnight stay, but found the staff spoke good English & were welcoming & efficient. My room was very clean & comfortable & my wake-up reminder calls came through as organised. As a bonus, there were freshly growing indoor plants in the bedroom & bathroom! Because I was checking out very early next morning for my flight, they even had a fresh, tasty 'take-away' breakfast packed for me. It's about 25km from the airport, so make allowances for this when negotiating traffic to catch flights. It's handy to tourist areas like Jew Town, Fort Kochi attractions & excellent shopping malls eg Lulu Mall. I would definitely stay here again.

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“Strategic Hotel In The City”

Stayed for 2 nights. The main USP of the hotel is the location as it is surrounded by numerous shops/restaurants and situated just next to a mall. Marine Drive/Broadway is just a short auto ride away. Front-desk staff were friendly, attentive and efficient, made the check-in/check-out processes a … more

Stayed for 2 nights. The main USP of the hotel is the location as it is surrounded by numerous shops/restaurants and situated just next to a mall. Marine Drive/Broadway is just a short auto ride away. Front-desk staff were friendly, attentive and efficient, made the check-in/check-out processes a breeze for a large group of 28. The rooms were neat, clean and comfortable. However the bathrooms were quite dated but clean. Breakfast buffet was very good. No complaints. However, the service experienced during dinner (a la carte) was not up to the mark. The restaurant staff seemed to be off the boil, required constant reminders on the orders. Nevertheless, I had a comfortable stay and would like to request to improve the service at the restaurant and refurbish the bathrooms as these would provide a complete experience to the guests.

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“Good hotel”

This was a good hotel which met our needs. Some of the furniture is a bit shabby but you get the impression they are investing in improvements as it has a highly modern glass fronted lift in the atrium. Staff were extremely friendly and helpful. Supper was amazing with lots of choice . Loved al… more

This was a good hotel which met our needs. Some of the furniture is a bit shabby but you get the impression they are investing in improvements as it has a highly modern glass fronted lift in the atrium. Staff were extremely friendly and helpful. Supper was amazing with lots of choice . Loved all the differently spiced dishes and there was a fruit salad, cakes and ice-cream for pudding. Breakfast too hit the spot with fresh fruit, spicy dishes and rice as well as white bread toast and omelettes made to your choice. Very small cups for black tea and it would be a good idea for the management to look at providing bigger ones. A very pleasant hotel to stay in close to shops and street activity. Our shower did have a tendency to overflow in the bathroom and this was another hotel only providing one hand towel to two people sharing.

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“1st stop of our trip”

We stayed here for two nights. The best thing about this hotel is the entrance lobby and the glass lift in the lobby. When you enter the room (2nd floor), it is completely different as if the room does not belong to the hotel. Very dated, view was of the back of the hotel where there was some const… more

We stayed here for two nights. The best thing about this hotel is the entrance lobby and the glass lift in the lobby. When you enter the room (2nd floor), it is completely different as if the room does not belong to the hotel. Very dated, view was of the back of the hotel where there was some construction work going on. The location is good as there are lots of eateries and shopping places. The bed was comfy and so were the pillows. Bathroom was even more dated and the whole bathroom needed a re-grout. My tour company sold this to me as a 3 star hotel but I would rate this a 2 star. Staff were attentive but they found it hard to understand us. Will not be staying here again unfortunately.

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