“Great place for a stopover”

This is a very modern hotel despite the olde world facade. Very pleasant decor and wonderful staff who had excellent English and were very helpful with recommendations . We availed of parking at the hotel, accessed by a lift, (you drive the car into a lift!, )as we had a lot of luggage and wanted... more

This is a very modern hotel despite the olde world facade. Very pleasant decor and wonderful staff who had excellent English and were very helpful with recommendations . We availed of parking at the hotel, accessed by a lift, (you drive the car into a lift!, )as we had a lot of luggage and wanted secure parking but there was plenty free parking on surrounding streets in March. Our room was comfortable for our one night stay before getting ferry. I would skip breakfast at $16 per person , it was poor value . The hotel has a cafe and terrace open to the public and this would be a better option for breakfast. The hotel is beautifully located on the beach at El Sardinero , a suburb of Santander.Great walks and lots of cafes and restaurants. A ten minute drive from the ferry port. We will stay again when travelling in this direction.

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“Good comfortable room”

Good value for money in February. Lovely room very quiet. Underground car park was really good though a bit difficult to access. The hotel was almost full but the restaurant was not open for dinner. The cafe round the side provides an adequate meal at a very good price but the ambiance was pre... more

Good value for money in February. Lovely room very quiet. Underground car park was really good though a bit difficult to access. The hotel was almost full but the restaurant was not open for dinner. The cafe round the side provides an adequate meal at a very good price but the ambiance was pretty poor. The reception staff were all excellent and really helpful. Fabulous position near to a casino and lovely beach. Don’t waste your money on breakfast, it was very poor by comparison to all the other hotels on our trip. There are good restaurants and bars quite close.

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“A big disappointment.”

More illusion than reality. The The entrance matches a grand hotel. The reception was also friendly and good. Unfortunately the room was neither like in the photos nor did it correspond to a 4* hotel. No minibar, no glasses, no coffee or tea, only an armchair and relatively small. For a 3* it wou... more

More illusion than reality. The The entrance matches a grand hotel. The reception was also friendly and good. Unfortunately the room was neither like in the photos nor did it correspond to a 4* hotel. No minibar, no glasses, no coffee or tea, only an armchair and relatively small. For a 3* it would be ok. On the plus side, our room and the whole hotel was very clean. We booked in advance in the "luxurious restaurant" for a celebration dinner. This was also confirmed to us. We were then allowed to have our wedding day meal in the bar, cafeteria. It wasn't just the temperature that was cold. Also the room and the service. The menu was minimal. But the food was ok. Too bad, in this place you have to do more. Very disappointing!

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“Disappointed”

Disappointing overall Names and impressions set expectations. The reception is friendly and competent. We booked in the restaurant for the wedding day. But the restaurant is not open in the evening. Only thing was told when we booked. So we were moved to the quiet dining room in the cafeteria. T... more

Disappointing overall Names and impressions set expectations. The reception is friendly and competent. We booked in the restaurant for the wedding day. But the restaurant is not open in the evening. Only thing was told when we booked. So we were moved to the quiet dining room in the cafeteria. The food was well cooked. Seasoning is a matter of taste. But no salad dressing, just packaged portions of olive oil and vinegar. Not possible for a place like this! Corona is over! The service could be improved. Our room was spartan and not 4*. No glasses, coffee machine, minibar with only water. There are certainly alternatives in Santander.

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