“Beautiful Hotel, Great Service”

Jocelyn at the front desk was great! She was friendly, welcoming, and took time to connect with us and showed genuine interest in making sure our stay was taken care of. She was so kind and helpful!

“Sheraton Stay During the Holidays”

I stayed at the Sheraton Los Angeles San Gabriel with my family from Christmas Day to New Years' Eve 2024. I wanted to take advantage of my elite status to get free lounge access to a hotel in the Los Angeles area, and this was the lowest cost one I could find that wasn't too far from the attracti… Mehr

I stayed at the Sheraton Los Angeles San Gabriel with my family from Christmas Day to New Years' Eve 2024. I wanted to take advantage of my elite status to get free lounge access to a hotel in the Los Angeles area, and this was the lowest cost one I could find that wasn't too far from the attractions we planned to visit. I got a long-term stay rate of just under $200 night. We arrived on Christmas Day on a early morning flight, so we arrived well before the regular check-in time. I wasn't sure if they would have any rooms available yet, so I asked. The front desk were very professional and friendly. They said a room was available on the club floor, so I gladly accepted it. However, once I reached my room, the first thing I noticed was a smell. Someone had smoked in the room, despite the no smoking policy laws. I immediately had to turnaround and let the front desk know. They apologized for the inconvenience, but since no rooms were available, we stored our bags and went our for a late lunch. On our return, we were assigned a new room on the club floor. This room was fine. It's a fairly standard looking Sheraton will familiar color schemes. Good size room and bathroom, and it was clean. WiFi worked well. Mini-fridge was silent. I always like having an in-room safe. I often find Sheraton beds a little firm, but OK. We did take advantage of the club lounge. It's actually nicer looking than a number of Sheratons I've been too, but is very small. The breakfast meets the minimum requirements of a hot egg, hot meat, some time of potato, fruit, cereal/oatmeal, pastries, fruit, juices and coffee. Nothing special, but was good enough to start the day. They also have hors d'oeuvres from 4-6pm, but the two times I visited, the offering was pretty bad. I'm usually not that picky, but the food was basically microwaved food and was hardly edible, so not worth waiting around for. I used the gym a few times and it was fine. I never saw anyone else when I used it. Hotel is conveniently located near a number of restaurant and Asian supermarkets, which I enjoy visiting. Overall, I was satisfied with my visit. It's a fairly typical Sheraton in terms of looks, with an average club lounge and well located for a tourist to visit LA for the week.

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“Average property but ok for a short trip.”

Decent property for a short stay but support in the lounge etc is quite average. Evening food in the lounge was limited and did not have support for dietary restrictions on both the nights we stayed. The pool is quite small and is quite full for the size. Rooms were ok. Carpets are a little dirty a… Mehr

Decent property for a short stay but support in the lounge etc is quite average. Evening food in the lounge was limited and did not have support for dietary restrictions on both the nights we stayed. The pool is quite small and is quite full for the size. Rooms were ok. Carpets are a little dirty at some spots.

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