“Just perfect”

Just perfect. Everything was top notch from the rooms, the fixtures and fittings, and the beds with a choice of pillows and the best week of sleep ever! The staff were attentive and efficient. All the interior of the hotel was beautifully decorated, exceptionally clean and just felt great to be th… more

Just perfect. Everything was top notch from the rooms, the fixtures and fittings, and the beds with a choice of pillows and the best week of sleep ever! The staff were attentive and efficient. All the interior of the hotel was beautifully decorated, exceptionally clean and just felt great to be there. The food was amazing every day. Quality entertainment if you wanted it but plenty of other spaces if you didn’t. The swimming pool area was clean and beautiful. The gardens immaculate. The gym/sauna had everything we needed with a beautiful view! Our family of 5, loved our restful stay here.

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“Great hotel, wonderful stay”

We stayed at the Melia for 7 nights during May. It is important to note that this is low season (high season is Jun-Aug) therefore the entire town is very quiet at this time of the year with very few actual residents however the hotel was still fairly busy which was good. It is also good to note … more

We stayed at the Melia for 7 nights during May. It is important to note that this is low season (high season is Jun-Aug) therefore the entire town is very quiet at this time of the year with very few actual residents however the hotel was still fairly busy which was good. It is also good to note that most of the guests were friendly and amazing and the demographic is mostly those aged 65 plus. Key Pros Great rooms, great house keeping, good facilities, good food although is very repetitive which can get boring after 3/4 days. The check-in staff are very stern and indifferent but the kitchen, wait and housekeeping staff are exceptional. Especially Rita who was helpful with our meals, her service was beyond amazing and really added a touch of our holiday. All inclusive drinks covers all drinks and that’s also good quality liquor and the staff are generous with their pours which was excellent Entertainment team were friendly without being pushy. Cons No heated pools even the children’s pool, our infant couldn’t use the pool throughout our stay as the water was too cold Night entertainment was diverse but would have been good to see a diverse range of entertainment like Karaoke, Bingo Nights etc. Overall, Melia comes highly recommended however I would probably visit another hotel catered to couples with kids next time.

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“Great base for a small golfing group”

3 mates and I stayed four nights (half board) at the Melia in mid October whilst we played golf in the area. Our rooms were perfect for our needs, I think we had a mixture of a couple of twins and a single, no one had any complaints. I suppose the only negative about our twin was the aircon wasn't … more

3 mates and I stayed four nights (half board) at the Melia in mid October whilst we played golf in the area. Our rooms were perfect for our needs, I think we had a mixture of a couple of twins and a single, no one had any complaints. I suppose the only negative about our twin was the aircon wasn't great and it was a bit noisey. The hotel was quiet, fairly busy but meal times were no real sweat. Breakfast was excellent a good choice of all kinds of hot and cold food available, evenings was fine, although I get how people staying more than a few days could think things were a bit samey after a few days. The outside pool was a little on the cool side I am told, the grounds were very nicely laid out, the hotel has a huge footprint, the designers went to town on the open plan space that is available in the foyer and pool area. As someone else has said the drinks prices in the hotel bars are very reasonable and actually the entertainment was pretty good in the evening. It is a bit out on a limb, we had a great transfer company, but if you want to feel out of the way this hotel is really good value and a nice place to be.

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“Not what it was!”

Having stayed in this hotel before - and truly loved it - I'm sorry to say that our recent stay was something of a disappointment. We stayed in October and as the season was coming to an end the resort was understandably quiet, with a bare handful of shops on the brink of closure for the winter. … more

Having stayed in this hotel before - and truly loved it - I'm sorry to say that our recent stay was something of a disappointment. We stayed in October and as the season was coming to an end the resort was understandably quiet, with a bare handful of shops on the brink of closure for the winter. We paid for a room upgrade, and were met by a pleasantly furnished but dark room with a view of the car park - and a leaky loo. Reception's response was to offer a premium room on The Level, but at a whopping extra charge of 90 Euro per day. Thanks but no thanks. A fellow guest suggested that since Brexit, Brits are routinely offered worse service than our EU counterparts, and recent experience does seem to bear this out. The end-of-season feeling may have contributed to the hotel's limited menu and reduced number of weary-looking staff. As for meals, the salads and fresh fruit that the hotel provides are delicious. Give the cooked food a miss. though, as it's served tepid with the vegetables boiled to mush. The hotel's location is as stunning as ever, with river and beach walks extending in each direction. The jet ski business had shut for the winter so we were spared the incessant whine! Sun loungers around the pools were plentiful and it was always possible to find a quiet corner to curl up with a book. Do take insect repellent, though. For a few Euro the local bus takes you to Ayamonte, a traditional Spanish town with small shops, bars and restaurants to explore. You can also catch the ferry from Ayamonte over to Portugal. All in all, for a quiet autumn break Melia Isla Canela has much to offer, but sadly it no longer lives up to the high standards it once held.

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