Description
STAY This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the oce… more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
• The Market – International buffet • Frida – Contemporary Mexican a la carte • Zen – Asian a la carte – Izakaya, teppanyaki & sushi • Ciao – Italian fine dining a la carte • Ipanema – Rodizio – Brazilian Grill • Pizzeto – Brick-oven style pizza. • Diego – poolside bar • 3 Pool Bars - Dive, Float & Splash • Smash Bar- Lobby bar • Uncorked - Wine Bar - $.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Golf course
- Golf course within 3 km
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to the adapted room
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Restaurant with toilets in adapted communal areas
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 20406 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 20406 TripAdvisor reviews
W
Wavegonz
Chino Hills, California
21/05/2026
“Beach front vacation”
Hard rock Cancun was nice. Great location and great pool and staff. Our personal concierge Jessy made our trip amazing. She made sure we had everything we needed for food, room, drinks, and spa services. Having the right staff always by your side makes the trip ao wonderful and memorable. thank… more
S
Sibely1961
Toronto, Canada
21/05/2026
“Amazing Stay !”
It was a lovely stay as usual at Hard Rock. Location is perfect ! Good service. My host Claudio was amazing. Gave us all the hopes of the stay. He was very informative. The rooms were very good !!! Very pleased.
V
vico g
18/05/2026
“The best”
Everything is good very amazing everything clean show was excellent food was amazing the attention from 3rd floor with Alan was the best
A
ACPpokequeen
Chino, California
18/05/2026
“Great Vacation with Amazing Butler Service”
Our stay at Hard Rock Cancun was great, but what truly made the difference was our butler, Jessy Verde. She went above and beyond to make sure we were always taken care of and made our vacation feel extra special. Her attentiveness, kindness, and excellent service really elevated our entire experi… more
8
Very good
Based on 3 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }