“Great Hotel”

Thanks to the very friendly staff team, particularly Roberto. Check in was easy and welcoming. We were immediately given a map, and advice on transport, restaurants and places to visit. We requested a room change because we found the traffic noisy, so we were moved easily and efficiently to a ... Több

Thanks to the very friendly staff team, particularly Roberto. Check in was easy and welcoming. We were immediately given a map, and advice on transport, restaurants and places to visit. We requested a room change because we found the traffic noisy, so we were moved easily and efficiently to a quieter room which was perfect. The hotel was well located only a short walk to the Metro and Vatican City. We were pleased that the hotel seemed to be in a less busy tourist location from other areas we visited in the city. It was very good value with a lovely breakfast included. All in all we really liked this hotel.

Kevesebb

“スタッフさんと、バチカンへのアクセスが最高です”

ホテルの方が皆とても優しかった。 妻がクタクタに疲れてしまって、チェックインよりかなり早くホテルに到着しました。 日本語もお上手なRobertさんのおかげで早く休ませてあげることができました。 本当に助かりました✨ 施設にも十分な設備があります！ Everyone at the hotel was very kind. My wife was exhausted and arrived at the hotel much earlier than check-in. Thanks to Robert, we were able to get rest early. It reall... Több

ホテルの方が皆とても優しかった。 妻がクタクタに疲れてしまって、チェックインよりかなり早くホテルに到着しました。 日本語もお上手なRobertさんのおかげで早く休ませてあげることができました。 本当に助かりました✨ 施設にも十分な設備があります！ Everyone at the hotel was very kind. My wife was exhausted and arrived at the hotel much earlier than check-in. Thanks to Robert, we were able to get rest early. It really helped me✨ The facility is also fully equipped!

Kevesebb

“Excellent customer service ”

The service that we were provided at this location was exceptional. All staff members were friendly and supportive. There is parking, on site, that is limited. The room was fresh and clean. The breakfast that the motel provided was great.

“One and Done”

Probably the only thing about the hotel that was good was the breakfast options, location to the metro and Vatican museum site seeing area. We had an extremely small room, very poor ventilation ( for someone with allergies not ideal) and noisy at night. The maintenance employee Christian was re... Több

Probably the only thing about the hotel that was good was the breakfast options, location to the metro and Vatican museum site seeing area. We had an extremely small room, very poor ventilation ( for someone with allergies not ideal) and noisy at night. The maintenance employee Christian was really nice and checked in on us after fixing something in the room and cared more about it than the front desk staff. Cleaning staff was also very friendly and helpful. We felt staff were selective on how to attend to people as we checked in and given no information about the area and only a map and the key to the room. We also were not offered the airport drop off service that was mentioned on the website which is another reason I chose this hotel. We ended up taking the train to airport instead. They can definitely work on some updating of the rooms and better customer experience training for the staff.

Kevesebb