“Perfect stay”

Absolutely loved this hotel from the moment we checked in , it is modern and spotlessly clean, the staff are a credit to this hotel , nothing is too much trouble ,food was good with plenty of choice , no fighting for sunbeds there was lots of them which is always a bonus , our room was facing th... more

Absolutely loved this hotel from the moment we checked in , it is modern and spotlessly clean, the staff are a credit to this hotel , nothing is too much trouble ,food was good with plenty of choice , no fighting for sunbeds there was lots of them which is always a bonus , our room was facing the road and although it was a busy one the traffic never woke us up, room decor was lovely and fresh and very comfy beds, cleaners did an amazing job and always very pleasent, thankyou for an amazing stay we will definatly be returning to this lovely hotel

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“Everything ok”

Enjoy my holiday 💖 I like the idea of being in the spa and the hotel is good 👍 I remember the time I was going to the shows and your city centre to the store with my family I love it's Good food and drink plenty of water and enjoyment for the house and hotel 🛏️

“Couple on our own”

On arrival found the interior of the lobby at the hotel very nice, the check in staff were very pleasant and helpful. The room was a great size with a double and a single bed and overlooked the pool area, added extras like the fridge and free room safe was good, not much choice with the TV though... more

On arrival found the interior of the lobby at the hotel very nice, the check in staff were very pleasant and helpful. The room was a great size with a double and a single bed and overlooked the pool area, added extras like the fridge and free room safe was good, not much choice with the TV though.The maids done a great job and kept the room spotless and topped up with amenities every day. There are a lot of sunbed areas around the hotel and different pools. There is a nice lounge area to chill or get a snack or a drink and play cards etc. you can also get out the back door from here which makes the walk to town only a couple of hundred yards. Did not take part in the activities during the day but they always had something going on. Toni & Javier in the restaurant always greeted us with a smile at meal times, the waitresses were also very friendly, we were all inclusive and the food was great, plenty of choices. The Evening entertainment was quite good with different acts each night which started at 10 pm after the kids disco. A big thumbs up to the entertainment crew who never stopped. The main room was ok but being a bit out season I can imagine it to be quite busy later on in the season. All the waiters very friendly but a bit run of there feet at times. Overall we would come back to this hotel,could not fault it. Only thing I was a bit disappointed with was we went to La pinada for the day and found another Golden hotel,with the same all inclusive armbands (Golden Donaire),we asked if we could use the bar and restaurant as it was part of the same group and we were told sorry No.I think it would be a good idea to use other hotels in the group.

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“Smaller hotel than expected, in busy location but lovely modern rooms, great food and polite staff.”

Very clean hotel throughout. Staff are very helpful and friendly, had a few different issues and they were sorted almost immediately. The food is delicious, so much to choose from. The restaurant staff are very welcoming, quick to get you drinks and find you a seat. They are also very efficient ... more

Very clean hotel throughout. Staff are very helpful and friendly, had a few different issues and they were sorted almost immediately. The food is delicious, so much to choose from. The restaurant staff are very welcoming, quick to get you drinks and find you a seat. They are also very efficient in collecting plates when finished. Had no issues with the food, all cooked well and tasted delicious, cakes and deserts were amazing also. All inclusive is well worth it, when the dining room is not serving food, you can order food and snacks from the bar also. The bar staff are polite, helpful, you are never hanging around. Stayed in a room for one person, although it was smaller than I expected, it is designed to have everything you need and actually preferred this by the end of my stay. The room is very modern and has all the mod cons also. Room was very clean, so felt very comfy in staying in it. Be careful with cleaning staff though, as they ignore your request to not have your room cleaned, they will go in after a day or two regardless, let reception know if this is the case and you either don't want your room cleaned at all, or just on a few days, they will then log it into their cleaner rota and staff will be made aware. Try and get a room overlooking the pool, as the other side is on a road and is quite noisy during the day, also overlooks all the electrical wiring, so not the best view, would also suggest you stay on 2nd floor and above, 1st floor if you do have pool view, you literally have people sitting right outside your balcony by the pool, is a little off putting when you are sitting outside and there's someone snoring right outside of your room. Be quick to get your pool setup within the day, as people get the best areas first thing. The pools are all good, not the biggest of pools but are ok. There's not that much in entertainment, yes they do have entertainment theme nights but the main function and entertainment room is on a smaller scale, it's all fun but have stayed at hotels with better entertainment. The second pub is a more modern design, with inside and outside seating, has a more cooler vibe to it, with big tv's to watch the football on. The hotel is not too far from the centre, with all the shops, restaurants and bars, if you go to the back of the hotel exit, it is only a five minute walk to Burger King, which is then on route to the shops and beach front. To sum up the hotel, it is a smaller hotel, but has lovely modern designed rooms for you to stay in, the beds are very comfy to sleep on, with all the mod cons, nice cool air con, an easy to operate safe (don't use the app, it doesn't work, just type in your chosen number code right away and ignore the part to download the app on your phone), small fridge for you to keep drinks in etc, spacious wardrobe with lots of room, nice wall mounted television, enough electrical sockets next to bed and near television, decent size bathroom, with easy to use shower, toilet, sink and hair dryer, very modern design also. The one thing missing from my room was a chair to sit on, so had to grab an outside one from the balcony to use. The staff are all polite and willing to help, the food is really nice and there's something different on each night, they also have food for fussy eaters, such as pizza, chips, burgers etc. The pool area gets busy during the day and the best seats get snapped up, you can always get a seat but may have to wait for someone to go later on in the day to get a place in the sun, the pools are on the smaller side but are nicely designed. The deck chairs are the standard hotel deck chairs, they are fine to lay on but not ultra comfy, not sure how much they get cleaned, as some had stains on them, that's what towels are for I guess. The hotel is pretty spotless throughout, it has a small basketball, football court at the back of the hotel, which can imagine would get pretty full once the season gets busier. They have a basic gym too, all good stuff but no weights to lift. My one criticism is it's location, it is on a main road, which is busy, doesn't have a grand entrance to go in through, it feels as if this hotel should be in it's own grounds for how it operates but is crammed into a busy road and streets but apart from that, the hotel really suited my needs, great room, pleasant staff, nice food and drink, all issues where pretty much sorted there and then when I had any, reps always on site, polite and approachable but not too much in your face, hotel will order taxi's for you, transfer back to airport info is there for you to see, felt the all inclusive was well worth it, it's also worth noting that the management and staff within the hotel speak English pretty well, so that is really helpful too. Would certainly stay here again as I really enjoyed my stay here and felt looked after by the management and staff. Well worth it, thanks.

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