logo
Back

FAQs

Others

As a rule of thumb, rooms may be occupied from 2.00 pm on the day of arrival and must be vacated before 12.00 noon on the day of departure.

Some hotels will allow early check-in and late check-out, but please remember that this will depend on the policy in force at each hotel.

The price includes accommodation at the property for all guests and according to the room type and board basis contained in the voucher, as well as VAT in Spain.

In some destinations (Paris, New York, etc.) there are local taxes which are payable directly at the hotel and vary according to the hotel rating and the destination.

Some hotels may also ask for a deposit, which will be returned at the time of check-out.

Search by destination, date and number of rooms and people, and all hotels will be displayed on the next page.

To refine the list, you can filter by hotel name, by price, by rating, by board basis, by guest review, by area or neighbourhood, etc.

You must let the hotel know directly (the phone number is on the voucher) about your estimated time of arrival, as otherwise they may allocate your room to other guests.

Please check before booking if you can take along pets, because generally they are not admitted in hotels.

The photos of the hotel rooms that appear on the website are just to give a general idea. Please bear in mind that the size, style, furnishings and services may vary.

Once you have paid the booking in full, we'll automatically send you a voucher.

This voucher is the document that you will have to show at the hotel reception when you check in.

It will also include the address, phone number and fax number of the hotel.