“Excellent customer service, highly recommend”

My husband and I are still staying at the Top Aparthotel but have been here two weeks already. We are in appartment 96, which is a two-floor two-bedroom appartment. Staff are all excellent without exception. All extremely friendly and helpful. The hotel has a deliberate policy of assigning one mai… Più

My husband and I are still staying at the Top Aparthotel but have been here two weeks already. We are in appartment 96, which is a two-floor two-bedroom appartment. Staff are all excellent without exception. All extremely friendly and helpful. The hotel has a deliberate policy of assigning one maid to your room for your entire stay so that you can get to know her (if you're in when she comes of course) and therefore feel like you have someone to ask questions to if you have any problems etc. Security excellent. 24-hour concierge and the front door is locked. He opens it for you as you approach the front doors. In the heart of the business district and a busy residential area, so tons of restaurants in every direction just minutes from the hotel. Yet no noise disturbance from traffic etc. We are on the 9th floor though, but I think the windows are very well sound proofed so expect it would be just as quiet on the first floor. Hotel currently full but we haven't heard a peep from any fellow guests in the coridoor or through walls etc. No complaints. Highly recommend. We have our two cats with us and the maid loves them!

Meno

“Top Aparthotel era conveniente”

L'hotel è vicino ai negozi e ristoranti in una splendida zona di Santiago. Non è comodo per visitare il centro della città comunque. Era a poca distanza a piedi dal Centro Costanera e un numero di ristoranti. La camera sembrava pulita ma le tende erano scivoli off the hook, ecc., e non hanno dato … Più

L'hotel è vicino ai negozi e ristoranti in una splendida zona di Santiago. Non è comodo per visitare il centro della città comunque. Era a poca distanza a piedi dal Centro Costanera e un numero di ristoranti. La camera sembrava pulita ma le tende erano scivoli off the hook, ecc., e non hanno dato una buona impressione. La sala colazione al 2° piano era minuscola!

Meno

“It's gets 4 Stars for very reasonable budget accomodation”

I am a bit of a regular to Santiago and this is my first stay at Top Apart. Having stayed at a couple of nearby competitor properties Top Apart is the cheapest but, it is for a reason! The apartments are old and lack a little in amenities (eg no toaster, no large mugs for my morning tea, no dish c… Più

I am a bit of a regular to Santiago and this is my first stay at Top Apart. Having stayed at a couple of nearby competitor properties Top Apart is the cheapest but, it is for a reason! The apartments are old and lack a little in amenities (eg no toaster, no large mugs for my morning tea, no dish cloth, etc). However, they are a good size have decent balconies and are well located to my favourite watering hole, the Geo Pub Flannerys'!. WIFI is OK and free. I'm paying USD60 a night so how can I complain. The TV's work, the water is hot, it is very clean and if I need to bring my own mug who cares! Check in staff were also extremely helpful and I have had no problems during the stay to worry about.

Meno

“Great place to stay!”

This apart-hotel is close to great restaurants and shopping in good area of Santiago. All staff are very friendly and helpful. Nice rooms, very clean, good rates. It even has free underground parking for those with vehicles. Nice lady brings breakfast items for the fridge every night including yo… Più

This apart-hotel is close to great restaurants and shopping in good area of Santiago. All staff are very friendly and helpful. Nice rooms, very clean, good rates. It even has free underground parking for those with vehicles. Nice lady brings breakfast items for the fridge every night including yogurt, juice, fresh fruit, and sandwiches. Maid service every day with fresh towels and linens (we loved the towels, large and fluffy). We'd definitely recommend anyone to stay here when visiting Santiago for business or leisure. Only thing we would change is to have a coffee maker in the room instead of supplying instant coffee. This isn't a 5 star hotel, but certainly has most ammenities including free wireless in all rooms. Loved staying here, felt very safe and comfortable.

Meno