“Nice little gem with friendly service”

It’s a hidden gem in Yamanaka Onsen area. Staffs at front desk were all very helpful and friendly. Same as staffs at the restaurant who were the BEST that we have met during our trip this time. They are genuine and amicable, made our stay more enjoyable. The outdoor onsen was good, as well as the … Plus

It’s a hidden gem in Yamanaka Onsen area. Staffs at front desk were all very helpful and friendly. Same as staffs at the restaurant who were the BEST that we have met during our trip this time. They are genuine and amicable, made our stay more enjoyable. The outdoor onsen was good, as well as the little activities for guests to play. Close to the river where we can enjoy the nature as well.

Moins

“Family visit in Kaga”

We were happy with the stay and with the room and staff. As noted by other travelers.. this stay is a little out there.. the town Yamanaka is quaint.. with surprisingly not a lot of places to eat.. and we weren’t that excited about their breakfast menu. If you after an Onsen experience a bit out th… Plus

We were happy with the stay and with the room and staff. As noted by other travelers.. this stay is a little out there.. the town Yamanaka is quaint.. with surprisingly not a lot of places to eat.. and we weren’t that excited about their breakfast menu. If you after an Onsen experience a bit out there.. it’s great.. if you are hoping to explore Ishikawa Prefecture than it will add an extra hour drive time to your stay.

Moins

“Great food but not great stay”

We booked the Japanese style room and was quite disappointed with the room. Firstly, it was a nice room with a river view on level 2 but we were unable to open the window at all, as there wasn't an insect mesh that stopped the insects from flying in. This is totally impractical, given the fact th… Plus

We booked the Japanese style room and was quite disappointed with the room. Firstly, it was a nice room with a river view on level 2 but we were unable to open the window at all, as there wasn't an insect mesh that stopped the insects from flying in. This is totally impractical, given the fact that the room is facing the river and a forest. Secondly, the room was extremely dusty as we can see dust flying under the white lights that they have in the central of the room. And there was 4 handprints on one of the wooden beam across the room that looked like a scene from a horror movie. The bathroom stall was also mouldy and had a foul smell. The private outdoor onsen wasn't great as well as it was late at night with limited visibility and there was only 1 shower stall which was located outdoor even though the onsen was meant for 3 to 4 pax. Thus, one will need to shower outdoor in the cold weather before entering the onsen. However, the hotel provided welcome drinks upon arrivals and there was also a nice push cart that offered freeflow snacks for guests. The kaiseki dinner and breakfast was also delicious and well prepared. They also provided child friendly set meals. Overall, great food but not that great a stay.

Moins

“Decent enough for 1 night stay”

We were warmly welcomed to the hotel and received good service throughout. The room had a lovely view of the river and was very quiet and peaceful. Hot spring was average, but they have an outdoor hot spring which was small but a nice experience. Dinner and breakfast was good, we were very stuffed.… Plus

We were warmly welcomed to the hotel and received good service throughout. The room had a lovely view of the river and was very quiet and peaceful. Hot spring was average, but they have an outdoor hot spring which was small but a nice experience. Dinner and breakfast was good, we were very stuffed. Our biggest issue was that the room stunk of cigarette smoke (even though we asked for a non-smoking room) and no air purifier to be seen. It was so bad that the next day after we had checked out and left, our clothes and hair still smelled of smoke. That truly spoiled our stay and we were glad to be out of there after only one night.

Moins