“Exceeded our expectations”

The customer service was excellent - starting with speedy responses to our many queries during the booking process. Throughout our stay, all the staff were helpful and kind - in spite of our limited ability with the German language. The food was excellent and the staff managed to accommodate our v… Plus

The customer service was excellent - starting with speedy responses to our many queries during the booking process. Throughout our stay, all the staff were helpful and kind - in spite of our limited ability with the German language. The food was excellent and the staff managed to accommodate our varied dietary requirements - gluten-free, milk allergy, pescatarian. The Kid's Club facilities were impressive and the staff were brilliant at entertaining a 2 year old - while the rest of us had dinner. The hotel exceeded our expectations - modern and clean throughout. Our Maxi 3 apartment was ideal and furnished to a very high standard and the Skypool was an unexpected bonus.

Moins

“The great place to stay when visiting Nassfeld”

The most warm and cosy place we have stayed for a winter vacation. This hotel was huge surprise since we did not expect such great level of service from a small boutique hotel. I must assert that the staff was really nice and pleasant, solving every problem and meeting all demands, which was quite … Plus

The most warm and cosy place we have stayed for a winter vacation. This hotel was huge surprise since we did not expect such great level of service from a small boutique hotel. I must assert that the staff was really nice and pleasant, solving every problem and meeting all demands, which was quite unusual for us in Austria :). Moreover, the food was like in Michelin star restaurant! There were great amenities for children and the location is priceless! Highly recommending it!

Moins

“Nice hotel, friendly staff”

This is very nice, not too big hotel. The staff is very friendly and helpful. The manager is all the time going around and trying to help. The food is very good, with lot of choice and specialities. There is a big playing room for children of all ages.

“Lovely hotel for ski, relax..”

In a word, all praise for a wonderful small family-friendly hotel with lots of loved ones, from the service of the staff, the wonderful owner and his wife to the fantastic accommodation. The whole hotel is neat, clean, everything smells nice. All bathroom supplies every day. The rooms are spacious … Plus

In a word, all praise for a wonderful small family-friendly hotel with lots of loved ones, from the service of the staff, the wonderful owner and his wife to the fantastic accommodation. The whole hotel is neat, clean, everything smells nice. All bathroom supplies every day. The rooms are spacious and tidy. Going to the saunas through the warm corridors of a beautifully decorated hotel or by elevator. A small jazz pool at the top of the hotel to relax after skiing. The breakfast offer is excellent, afternoon free coffee time with cake , the three-course dinner is also excellent, and you also have an offer of a children's menu every night. Children's animation: the hotel has a room for small children with toys .... young Tamas is fantastic..also a ski guide. Hotel parking behind the hotel is free and covered. The ski resort is only a 5-minute walk away. There you have a heated box for ski equipment. Everything is GREAT. We're coming back for sure. Thx

Moins