“A Good Island Hotel (For Business)”

Fourth time staying at this hotel and it remains a good choice on Grand Cayman. I opted to stay in an ocean view king bedroom, one of the rooms which had recently been refurbished. After being allocated a room on the top floor during my first night I was awoken by the putrid smell of drains emanat… Plus

Fourth time staying at this hotel and it remains a good choice on Grand Cayman. I opted to stay in an ocean view king bedroom, one of the rooms which had recently been refurbished. After being allocated a room on the top floor during my first night I was awoken by the putrid smell of drains emanating from the bathroom. I had to call reception in the middle of the night who moved me to a non-ocean view room on the same floor after acknowledging the strong odour. I was a little disappointed that I was still charged for the first nights stay in an ocean view room, even though I suffered a broken first night’s sleep and didn’t spend the night in an ocean view room. Reception were only prepared to offer a discount of the resort fee for my first night. On my second day I was allocated an ocean view king bedroom on the 4th Floor (actually immediately below my initially allocated room). This room was clean, comfortable and odour free! Nadine and Magdalia from housekeeping did an excellent job of cleaning and servicing my room throughout my stay - thank you! Karl was a quiet gentleman who constantly cleaned and tidied public areas of the hotel - such a hardworking and polite guy. With a couple of Atlantic storms affecting Grand Cayman before and during my stay the swimming pool, hot tub and Vista Bar and Restaurant were withdrawn from service. Indeed, parts of the beach terrace had actually collapsed as a result of a recent tropical storm! Food and beverage services and facilities at the resort are generally excellent. Jev on reception did his best to fix the issues I experienced with my first room.

Moins

“Nice weekend retreat - stay on/in property!”

Resort has great view of the bay/ocean and a nice Sunday Brunch. Doesn't have a good beach anymore, as it washed away. Crowded area of town, but staff is friendly and wants to help you. Very nice spa and people to treat yourself with. This island doesn't have much better dining than you'll fin… Plus

Resort has great view of the bay/ocean and a nice Sunday Brunch. Doesn't have a good beach anymore, as it washed away. Crowded area of town, but staff is friendly and wants to help you. Very nice spa and people to treat yourself with. This island doesn't have much better dining than you'll find in the resort, so enjoy the restaurant and pool side dining.

Moins