“Pas facile de atteindre mais il en vaut la peine”

Nous avons passé un très agréable séjour de 3 nuits dans cet hôtel en mai 25 , 26 , 27 . Il est situé près d'une réunion de famille en Oswego. Pour arriver jusqu'à l'hôtel, c'est le seul inconvénient, la construction de routes a donc été très difficile à atteindre la porte d'entrée et il n'y avait … Plus

Nous avons passé un très agréable séjour de 3 nuits dans cet hôtel en mai 25 , 26 , 27 . Il est situé près d'une réunion de famille en Oswego. Pour arriver jusqu'à l'hôtel, c'est le seul inconvénient, la construction de routes a donc été très difficile à atteindre la porte d'entrée et il n'y avait aucune indication pour expliquer. Notre GPS ne servait à portée de main. Nous avons dû appeler la réception et on n'est pas courant les itinéraires à prendre. J'espère que cela sera très bientôt terminés, parce que c'est un super hôtel, très bon service, petit déjeuner inclus.

Moins

“Average”

Arrived very late in the evening for a 2 night stay. The front desk person was welcoming and very courteous. Lobby was clean and updated. There is a small indoor pool right off the lobby. The king suite was spacious, had a refrigerator, microwave, sink and good storage cabinetry. The bed was comfo… Plus

Arrived very late in the evening for a 2 night stay. The front desk person was welcoming and very courteous. Lobby was clean and updated. There is a small indoor pool right off the lobby. The king suite was spacious, had a refrigerator, microwave, sink and good storage cabinetry. The bed was comfortable. Through our stay all staff was really nice. Breakfast had a good selection but just didn’t hit it. Scrambled egg texture and taste was artificial, like the powder form. Sausage link flavor and texture was off. They did have 3 cold cereal options as well as oatmeal, pastries and waffles as other options not tried by me due to dietary restrictions. Our room just wasn’t clean to the standards we are used to in our hotel stays. The microwave did not work. And we received no housekeeping services. When we notified front desk we were told housekeeping had left and we would need to come down and retrieve clean towels ourselves. Our room was situated close to the elevator. Conversations could be heard clearly through the closed door. Wish I could say more good about this hotel. This would not be my first choice when staying in this area again.

Moins

“Phenomenal customer service, clean accommodations, great breakfast. Downside was loud guests & thin walls.”

Phenomenal customer service, clean accommodations, great breakfast. Downside was loud guests & thin walls. Pool could have been warmer but the kids thoroughly enjoyed it. Very friendly check-in and cleaning. Breakfast was typical but laid out well, very appreciative of sugar-free maple syrup for… Plus

Phenomenal customer service, clean accommodations, great breakfast. Downside was loud guests & thin walls. Pool could have been warmer but the kids thoroughly enjoyed it. Very friendly check-in and cleaning. Breakfast was typical but laid out well, very appreciative of sugar-free maple syrup for waffles.

Moins