“Magnífico hotel”

Dentro de un viaje organizado por Uzbekistán, este fue el hotel elegido en Samarcanda. La experiencia fue muy buena, de hecho, creo que fue el mejor hotel de todo el recorrido. Las habitaciones son amplias, buena limpieza y desayuno, diseño del hotel espectacular, y la wifi más rápida que he visto … Más

Dentro de un viaje organizado por Uzbekistán, este fue el hotel elegido en Samarcanda. La experiencia fue muy buena, de hecho, creo que fue el mejor hotel de todo el recorrido. Las habitaciones son amplias, buena limpieza y desayuno, diseño del hotel espectacular, y la wifi más rápida que he visto nunca en un hotel. Buen servicio y amabilidad del personal.

Menos

“The front desk staff are absolutely incredible”

The reason this hotel gets this rating is thanks to its incredible front desk staff. They go over and above to make sure that your stay is as seamless and as comfortable as possible. A special thanks to front desk for sorting out a room issue and to Timur for swiftly dealing with a transfer to the … Más

The reason this hotel gets this rating is thanks to its incredible front desk staff. They go over and above to make sure that your stay is as seamless and as comfortable as possible. A special thanks to front desk for sorting out a room issue and to Timur for swiftly dealing with a transfer to the train station and helping with a taxi - he made an otherwise stressful situation very easeful. The staff are the friendliest and nicest part of this hotel. The hotel is steps away from Gur-i- Amir mausoleum and in a very nice part of Samarkand so very convenient, but overall the hotel needs a refresh - and housekeeping needs to be trained on how to clean rooms properly. If you want a suite with a good view, the best option is booking the apartment suites. The regular suites are at the back of the hotel and overlook the city. I would opt for a regular room in this hotel. Also, any transfers to the train station or airport need to be booked 12 hours in advance - something to bear in mind as getting taxis with boot space for luggage is difficult.

Menos

“AVERAGE”

The rooms are a decent size but the toilet and bathroom is small. The room is equipped with the usual amenities. The room was however not cleaned properly. There was a lot hair on floor that was not swept up. The breakfast area is a huge banquet hall and lacked the personal touch. Service was medio… Más

The rooms are a decent size but the toilet and bathroom is small. The room is equipped with the usual amenities. The room was however not cleaned properly. There was a lot hair on floor that was not swept up. The breakfast area is a huge banquet hall and lacked the personal touch. Service was mediocre. It seems that they were understaffed. Would I return? No. The hotel is in walking distance to Registan Square. It is a pleasant walk if the weather is good.

Menos