In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.. Optional fees: Fee for cooked-to-order breakfast: approximately IDR 100000 to 160000 for adults, and IDR 50000 to 80000 for children Airport shuttle fee: IDR 800000.00 per vehicle (one-way) Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Hot springs access available from 9:00 AM to 5:00 PM. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. The front desk is staffed during limited hours.. Minimum age: 17. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 12:00 PM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.