The following facilities are closed on Sunday and Saturday: Fitness facility Indoor pool Sauna. Optional fees: Fee for buffet breakfast: approximately KZT 5500 per person Airport shuttle fee: KZT 20000 per vehicle (one-way) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: KZT 6216.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests checking in between 6 AM - noon will be charged 50% of the standard room rate. Check-in before 6 AM will incur a charge of 100% of the daily room rate. . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 7:00 PM. . Check out: 12:00 PM.

Sports/Entertainment: The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.