“Simply the Best!”

Lovely rooms with fantastic views of the mountains. The food and service in both the bar and restaurant was very good. Staff were friendly and helpful. The location was mind blowing and exploring the castle next door is highly recommended.

“Superb location.”

Great two night stay. Very welcoming hotel. Lovely room with very comfortable bed. Everywhere was clean and tidy. The pool was amazing as was the restaurant. Overall, it was a super trip and would definetly recommend.

“Wonderful setting”

I booked this hotel because of the setting, next to the Castillo de Santa Catalina and La Cruz, and on the top of a mountain overlooking Jaen. It did not disappoint. The room itself was rather small, but it had a large balcony overlooking one of the valleys behind the city of Jaen. Breakfast w… more

I booked this hotel because of the setting, next to the Castillo de Santa Catalina and La Cruz, and on the top of a mountain overlooking Jaen. It did not disappoint. The room itself was rather small, but it had a large balcony overlooking one of the valleys behind the city of Jaen. Breakfast was very good. Parking is free (as long as all the spaces are not occupied; when I arrived, there were only two free spaces). If you are on a North American schedule for an early supper, you will have to content yourself with snacks in the bar, as I did. (They were good). Although there are elevators, you may still have to negotiate a few stairs, since this is an old building built on different levels. The partially-restored castle is only about 300 m away from the hotel, so the hotel very convenient for a visit there (and worthwhile - great views), and La Cruz is only a few hundred metres further. It was particularly convenient because I wanted to get a sunrise shot of Jaen from La Cruz, and it was easy to walk there, watch the sunrise, and then come back for breakfast.

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“Expectations not met”

On arrival at 1440hrs we were asked to wait for half an hour whilst the room was being cleaned. On entering the room we immediately noticed the lack of a kettle/ means of making a drink, bottled water or complimentary packs of tea/coffee etc. We asked reception for a kettle which was provided. This… more

On arrival at 1440hrs we were asked to wait for half an hour whilst the room was being cleaned. On entering the room we immediately noticed the lack of a kettle/ means of making a drink, bottled water or complimentary packs of tea/coffee etc. We asked reception for a kettle which was provided. This is the first time we have had a lack of these items in any hotel anywhere for at least 30 years. Remember, this was October, imagine arriving at this hotel in the middle of a southern Spanish summer with no drinking water and no shops for miles. The next issues were a previous occupants underwear in a bedside drawer, on entering the large bar area we spotted an event taking place which appeared to be taking up the bar/waiting staffs time. We waited over 20 minutes and no-one had taken our order so we moved to the small bar area and we were then served. This is far from the experiences we have had at other 4 star paradores we have visited. If this had been our first experience we would have not have used them again.

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