“Magic!”

If you are offered a delayed check-in to get a mountain view TAKE IT ! Utterly gorgeous area (ok, so we were very lucky with the weather!) Truthfully they were understaffed but in that chilled out space it didn't matter. All meals were lovely -loads of choice ! Mind you, there is basically no... more

If you are offered a delayed check-in to get a mountain view TAKE IT ! Utterly gorgeous area (ok, so we were very lucky with the weather!) Truthfully they were understaffed but in that chilled out space it didn't matter. All meals were lovely -loads of choice ! Mind you, there is basically nowhere else unless you drive ! It just reminded you that we are very small in the scheme of things ! Would go back !

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“Fantastic views make it worth the trip.”

The outstanding feature of this Parador is the stunning views of the Mountains of the Picos de Europa. Our room had a huge, glazed Spanish Balcony which looked out directly onto the mountain peaks just a short distance away. Beware, however, that the lift does not go beyond the first floor and re... more

The outstanding feature of this Parador is the stunning views of the Mountains of the Picos de Europa. Our room had a huge, glazed Spanish Balcony which looked out directly onto the mountain peaks just a short distance away. Beware, however, that the lift does not go beyond the first floor and reaching our room entailed a further three flights of stairs, totalling 25. The staff, who are very pleasant and helpful, were eager to help us with our luggage on arrival but less keen the next morning, when they were busy with check-outs. As at most paradors out of season, there does not appear to be much in the way of staff beyond those directly engaged in reception or the bars and cafeterias. The temperature was unusually cold for Spain (about 15C). The rooms are provided with heating (This is the mountains, after all! ) but it did not come on until 7.30p.m. When it did, it was very efficient. The food is average. There is a restaurant which has a good reputation just across the road but that was closed and the nearest town is some distance away. Private (not secure) parking.

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“Stay in Fuente De”

Nice and cozy hotel Beautiful surroundings Easy parking and comfortable rooms Restaurant can be improved, not enough choice, as it's mostly the same as in the other paradors. Very good place to stay for a few days

“Great in every aspect except the staff”

I would have given this Parador a 5-star, but had to deduct one due to the service from the staff. We booked a Standard Double Room which faces the mountains, and it was fabulous! Very specious and clean. For the price that we had paid, we had expected better service from the staff of a hotel of... more

I would have given this Parador a 5-star, but had to deduct one due to the service from the staff. We booked a Standard Double Room which faces the mountains, and it was fabulous! Very specious and clean. For the price that we had paid, we had expected better service from the staff of a hotel of this standard. They didn't bother go above and beyond for their guests. For example, when we desperately needed a taxi, they simply gave us a phone number to call ourselves. At many other hotels, the Front Desk staff will be willingly do these things for us, given that we are non-Spanish speakers, and it is not easy for us to communicate with the local drivers. At other times, their demeanour was just nonchalant when we asked them questions/seek assistance. Other than this, we had really enjoyed our stay at the hotel. The location was perfect (near the cable car station and surrounded by majestic mountains). The room was spacious and clean, with a wonderful covered balcony where we can sit and enjoy the stunning view. The restaurant offers excellent food with a menu which allows you to have different meals for at least 3 nights, and breakfast was sufficient (we were allowed to order hot food from a side menu in addition to what was being offered on the buffet table). However, you have to book your slot for breakfast, and often, you don't get your desired time if you are late in doing that. Like I have said - overall, we enjoyed our stay here. The location is the hotel's greatest selling point, but the Front Desk really need training in good customer service.

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