The property is closed during January, February, March, November, and December.. Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age. Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property. . Optional fees: Pet fee: CHF 18 per pet, per night Service animals are exempt from fees Rollaway bed fee: CHF 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A car is required for transportation to and from this property. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up. Guests driving to the property should contact this property in advance.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 9:30 PM. . Check out: 11:00 AM.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Serpiano? This hotel has facilities measuring 3531 square feet (328 square meters), including conference space. Free self parking is available onsite.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a steam room. Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.