Optional fees: Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 120000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) . Special instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 7104 square feet (660 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

An outdoor pool is available for travellers to enjoy in their free time. A range of options are available, including a gym, a spa, a sauna and massage treatments.