“Great hotel”

I’m really sorry I should have done this before now ,just want to say a massive thanks to everyone at the hotel for another wonderful stay A big thanks to Mariola ( hope I’ve spelt it right ) for sorting my wife’s drink at the piano bar for her See you next year Many thanks again

“wonderful staff and welcoming🥰 10/10”

Privilege room!! definitely worth it!! restocked fridges everyday!! Upon late arrival, we were greeted by happy smiley friendly staff, missed our evening meal so we were provided with sandwiches!!☺️ cleaners, came round everyday and made our beds, provided us with fresh towels and never failed... more

Privilege room!! definitely worth it!! restocked fridges everyday!! Upon late arrival, we were greeted by happy smiley friendly staff, missed our evening meal so we were provided with sandwiches!!☺️ cleaners, came round everyday and made our beds, provided us with fresh towels and never failed to stop to speak to us… today we booked an Italian downstairs when we were greeted by Denise who went above and beyond, she made conversations with us, was happy and smiley, she was so enthusiastic about her job, what a wonderful lady🥰

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“Fabulous hotel all in all...”

Just back after a week of staying at this hotel. Enjoyed every min of it, entertainment was wonderful especially the Tuesday night 😊 the 3 amazing singers were outstanding.. Couldn't fault any of the entertainment staff... The kids entertainers went above and beyond and they kids really couldn't ... more

Just back after a week of staying at this hotel. Enjoyed every min of it, entertainment was wonderful especially the Tuesday night 😊 the 3 amazing singers were outstanding.. Couldn't fault any of the entertainment staff... The kids entertainers went above and beyond and they kids really couldn't enjoy themself anymore.. Buffet food.. We went half board, we did find some of the nights quite hard to get something we would like, some of the dishes were very unusal but they do try their best to cater to everyone... 1 thing I noticed is the glasses for breakfast at the buffet table beside the smoothies were dirty and very dusty unfortunately.. Had a hard time finding a clean glass most mornings.. But staff were all helpful and easy to approach.. Half board get a kettle free but have to ask for it, and had to ask twice, same with cups and a spoon.. I had a problem keeping the cup and tea spoon lol... I think the maid (who was also amazing) took the spoon and cup on separate mornings so spent a few days trying to keep these things 😂 Anyway no big issues... Fabulous stay, staff, entertainment would stay again.. Thankyou again.. C x

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“A nice place to stay.”

Overall the hotel communal areas such as the pool, lobby, reception and restaurants are very nice. The staff are pleasant and approachable and room service come in daily and change the towels and make the room up nicely. I would say the room was pretty average, clean and tidy for the most part (w... more

Overall the hotel communal areas such as the pool, lobby, reception and restaurants are very nice. The staff are pleasant and approachable and room service come in daily and change the towels and make the room up nicely. I would say the room was pretty average, clean and tidy for the most part (with the exception of stains to the curtains and the light switches by the bed were dirty) and does for sleeping but I wouldn't say the rooms are worth the cost. The breakfast buffet was OK. There was alot of attempts to upsell which I didn't like as we had already paid a lot of money for the 4 nights and would have thought there wouldn't have been all the add ons since we laid for a 4* hotel. We chose not to add anything else on asn that worked out fine for us as the drinks at the bar were reasonably priced and didn't cost us too much to just buy what we wanted. Overall it is a nice place to stay and everyone is very nice, I just felt it was a bit overpriced in general for the average room.

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