In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.. Optional fees: Airport shuttle fee: IDR 520000.00 per vehicle (one way) Rollaway bed fee: IDR 350000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted . Special instructions: This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. . Check out: 11:30 AM.

Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.