“Mum & Daughter trip”

This hotel is very nice, clean and well maintained. The staff are friendly and for the most, very helpful. The food was also excellent. We were informed that we could not go all inclusive (as the rep said that this was not an offer) but on seeing what I believe to be the all inclusive lunch anyway … more

This hotel is very nice, clean and well maintained. The staff are friendly and for the most, very helpful. The food was also excellent. We were informed that we could not go all inclusive (as the rep said that this was not an offer) but on seeing what I believe to be the all inclusive lunch anyway - dry bread, a few meats and cheeses - it would not have been worth the while. With regards to drinks, I bought mine from the shop along the street and kept them in the fridge! There is also a wonderful baguette shop along the road and the food there was amazing. The downfall was the transfer from the airport - taking an hour and forty minutes instead of twenty five minutes, and driving down the same road at least twice. (TUI) We were in the annexe to the hotel which was disappointing, (up in a lift for three floors, then three left turns, and then another lift for three floors. My mother is aged 95!) and then in my room, I had wires sticking out of the ceiling where the fan should have been. My bathroom expel air did not work at all. My room air conditioning took three days to work. The balcony lights did not work at all. To top it all off, when we got up at 3:30am to leave, we had NO lights at all, and I was told by the lady on reception to use my mobile phone as a torch. Very unhelpful. However, it is a beautiful place and unlike the other end of the area which is like a little Britain and I would have been very upset had we have stayed there instead. Also to mention, beware that when booking through TUI, you have to pay for your seats on the plane, and then on arrival at the hotel you need to pay a community charge - ours came to just under £40.

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“Really enjoyed it”

Beds were very hard, but mentioned it to reception and were changed same day to much softer mattress. Staff were all very friendly and the food was always a good selection. Hotel was all very clean and good sized rooms. Decor was a bit tired, but advised that all being refurbished over winter

“Ignore the naysayers”

Travelled to the Bahia Del Sol with Tui in early September, my 4th visit to Santa Ponsa this year and the hotel exceeded expectations. The hotel is clean, serves good food, staff are friendly and my room was the biggest thatI have stayed in Santa Ponsa . Slight negatives, poor internet and enterta… more

Travelled to the Bahia Del Sol with Tui in early September, my 4th visit to Santa Ponsa this year and the hotel exceeded expectations. The hotel is clean, serves good food, staff are friendly and my room was the biggest thatI have stayed in Santa Ponsa . Slight negatives, poor internet and entertainment, but there is plenty going on in Santa Ponsa. A big quibble for me is paying for drinks at checkout and being overcharged .

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